Shipping policy
Thank you for shopping with House of Alaan! We are dedicated to delivering your order efficiently.
Processing Time:
- Orders are processed and shipped within 1-2 business days from the date of purchase (excluding weekends and holidays).
- During peak seasons or promotions, processing may take a bit longer. We appreciate your patience during these times.
Shipping Methods & Rates:
- We offer standard and expedited shipping within the United States.
- Shipping rates are calculated based on the total order weight and destination.
- Free shipping may be available for orders over a certain amount. Check our website for current offers.
Estimated Delivery Time:
- Standard shipping typically takes 3-6 business days within the contiguous United States.
- Delivery times may vary based on your location and other unforeseen circumstances.
Order Tracking:
- Once shipped, you will receive a tracking number via email to monitor your order's progress.
- Please allow up to 24 hours for the tracking information to update.
Shipping Address:
- Ensure your shipping address is correct during checkout. We cannot be held responsible for delays or undelivered packages due to incorrect addresses.
International Shipping:
- We currently ship only within the United States. We hope to offer international shipping in the future.
If you have any questions about your order or need assistance, please contact us at info@houseofalaan.com.