Frequently Asked questions
1. What is House of Alaan?
House of Alaan is a brand specializing in artisanal, handcrafted bedding, linens, and accessories. Our products, including quilts, bedspreads, table linens, and more, are created by skilled artisans using traditional block-printing techniques. Each piece is unique, sustainable, and made in small batches to ensure quality and craftsmanship.
2. What materials do you use?
We believe in using only the finest, sustainable materials. Our products are made from pure cotton or muslin fabrics, filled with cotton (not polyester), and hand-sewn to ensure the highest quality. Our products are lightweight, soft, and perfect for occassional or daily use.
4. Are your products sustainable?
Yes, sustainability is a core value at House of Alaan. We use eco-friendly materials, traditional artisan techniques, and produce in small batches to minimize waste. Our products are designed to last, making them an environmentally conscious choice for your home.
5. How do I care for my House of Alaan products?
To preserve the longevity and beauty of our handcrafted textiles, we recommend:
- Quilts and Bedspreads: Gentle machine wash in cold water. Air dry or tumble dry on low heat.
- Cushions & Pillows and Table Linens: Hand or machine wash in cold water. Air dry and iron on low if needed.
- Women Robes: Machine wash on a gentle cycle in cold water. Tumble dry on low heat or air dry. Iron on low to medium heat if needed.
- Bags & Travel Pouches: Spot clean with a damp cloth and mild soap. Do not machine wash or tumble dry, as this may affect the structure of the pouch.
- Always avoid bleach and harsh detergents to maintain the integrity of the fabric and block print.
6. What is your return policy?
We want you to love your House of Alaan purchase. If you're not fully satisfied, we gladly accept returns within 14 days of receiving the product. Please ensure the item is unused, unwashed, and in its original packaging. For detailed return instructions, visit our Return and Refund Policy.
7. How long does shipping take?
Once your order is placed, it is typically processed and shipped within 1-2 business days. Standard shipping within the U.S. takes 3-6 business days. For more details, visit our Shipping Policy.
8. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options in the near future, so stay tuned!
9. How can I contact House of Alaan?
We'd love to hear from you! For any inquiries or support, please email us at info@houseofalaan.com. We aim to respond within 24-48 hours.
10. How often do you release new collections?
We release new collections periodically throughout the year, each featuring unique designs inspired by global and traditional artistry. Be sure to subscribe to our newsletter to stay updated on the latest releases and special offers.